Policies

Sight + Sound Gallery guarantees that all products will not arrive DOA (dead on arrival). In the unlikely event of a DOA piece please contact Sight + Sound Gallery immediately. A new piece will be replaced at the manufacturer's expense (subject to their terms). A demo/used or clearance piece will be replaced, repaired or taken back (your choice). All DOA claims must be made within 48 hours of delivery of the product.  Due to the unique nature of high end audio all sales are final. All deposits are non-refundable. The Sight + Sound Gallery strives to give unsurpassed customer support and satisfaction.

Trade In Allowances

Please inquire about our one year 100% trade in value on audio equipment.

Demo/Used and Clearance Items

Any demo/used/clearance items are sold on an “as is” basis and all sales are final. There are no refunds or exchanges. However we offer generous upgrade and trade in programs. Some used gear offers transferable warranties and others don’t, please inquire about the specific item you are purchasing.

Shipping Damage Claims

Any and all claims for shipping damage must be reported immediately and noted on the bill of lading at the time of receipt. Concealed damage must be reported within 24 hours of delivery of the product.

Disclaimers

Prices and availability subject to change without notice. All trademarks and trade names used herein are the property or their respective owners.